Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Batch Translate ("we", "us", or "our") collects, uses, and protects your information when you use our AI-powered translation platform (the "Service").

1. Information We Collect

• Personal Information: We may collect your email address when you create an account, subscribe to our service, or contact us for support. We also collect basic profile information if you choose to provide it.
• Translation Data: We collect the text content you submit for translation to provide our core service. This data is processed securely and may be used to improve our translation quality.
• Usage Data: We collect information about how you use our Service, including your IP address, browser type, device information, pages visited, and translation history. This helps us improve our service and provide better user experience.
• Payment Information: If you purchase premium features, our payment processor collects your payment information. We do not store your complete payment details on our servers.

2. How We Use Your Information

• To provide, operate, and maintain our translation service
• To process your translations and deliver results
• To improve our AI translation models and service quality
• To process payments and manage your subscription
• To communicate with you about service updates and support
• To detect and prevent fraud or abuse of our service
• To comply with legal obligations

3. Data Security and Retention

We implement industry-standard security measures to protect your data. Translation data is encrypted in transit and at rest. We retain your translation data for a limited period to provide service continuity and improve our AI models, but you can request deletion of your data at any time.

4. Third-Party Services

We use trusted third-party services including AI providers for translation processing, payment processors for transactions, and analytics services to understand usage patterns. These services are bound by strict data protection agreements.

5. Your Rights

• Access your personal data and translation history
• Request correction of inaccurate data
• Request deletion of your data
• Export your translation data
• Opt-out of marketing communications

6. International Data Transfers

Our service may process data in different countries. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@batchtranslate.com